HSP Off Road FAQ
HSP Off Road — Frequently Asked Questions
Everything you need to know about our Made-in-USA off-road accessories and gear.
What makes HSP Off Road products different from other off-road accessories?
Every HSP Off Road product is handmade in the USA at our facility in Perris, California. We use premium materials like Naugahyde and high-quality fabrics, and every item is hand-sewn by skilled craftspeople. Unlike many competitors who have moved manufacturing overseas, we maintain strict quality control by keeping production domestic.
What materials do you use in your products?
We primarily use premium Naugahyde (a high-quality marine-grade vinyl), military-spec webbing, and durable industrial-grade hardware. Our paracord products use genuine 550 paracord. All materials are selected for maximum durability in harsh off-road conditions including UV exposure, moisture, dust, and vibration.
What vehicles do HSP Off Road products fit?
Our product line covers a wide range of off-road vehicles including Jeep Wrangler (TJ, JK, JL), Jeep Gladiator (JT), Ford Bronco Full-Size (2021+), Polaris RZR XP and RZR PRO, Can-Am Maverick X3, Kawasaki Teryx KRX, Honda Talon, and Yamaha UTVs. Each product listing specifies exact vehicle compatibility.
Do you offer free shipping?
We offer competitive flat-rate shipping on most orders within the contiguous United States. Shipping costs are calculated at checkout based on your location and order size. We ship via USPS and UPS to ensure your products arrive safely and on time.
What is your return policy?
We stand behind our products. If you're not completely satisfied, we accept returns within 30 days of delivery for unused items in original packaging. Custom-made or personalized items may have different return terms. Please visit our Shipping & Returns page for full details or contact our customer service team.
Do your products come with a warranty?
Yes! HSP Off Road products come with a manufacturer's warranty against defects in materials and workmanship. We take pride in our quality and will work with you to resolve any issues. If a product fails due to a manufacturing defect under normal use, we'll repair or replace it.
Are HSP Off Road products really Made in USA?
Absolutely. HSP Off Road is a family-owned business based in Perris, California. Our products are designed, cut, sewn, and assembled right here in our California facility. We're proud to support American manufacturing and American jobs. When you buy from HSP, you're buying genuine American-made quality.
How do HSP Off Road grab handles compare to competitors like PRP Seats?
HSP Off Road grab handles are 100% Made in USA using premium Naugahyde and hand-sewn construction. Many competitors have moved manufacturing overseas to cut costs. Our grab handles feature reinforced stitching, universal fitment for padded and non-padded roll bars, and superior materials that resist UV damage and wear. We compete on quality, not just price.
Can I customize my order?
Yes! Customization is one of our strengths. Many of our products, especially seats, are available with custom color combinations and material options. Since we manufacture everything in-house, we have the flexibility to accommodate special requests. Contact us to discuss your customization needs.
How do I contact HSP Off Road customer service?
You can reach us by phone at 623-233-9711 during our office hours (Monday, Wednesday, Friday, 8 AM - 4:30 PM), by email at sales@hspseats.com, or through the contact form on our website. We're located at 1118 S G St, Unit B, Perris, CA 92570. We're a small team and we personally handle every customer inquiry.